ERP Support Specialist

Work From Home 7 months ago

Employment Information

Responsibilities
  • Support clients with ERP-related queries
  • Diagnose software issues and provide fixes
  • Conduct user training sessions
  • Document client issues and solutions
  • Collaborate with developers to report bugs
  • Prepare user manuals and guides
  • Manage client accounts and permissions
  • Ensure customer satisfaction and retention
Qualifications
  • Bachelor’s degree in IT or Business
  • Knowledge of ERP systems
  • Excellent communication and presentation skills
  • Patience and attention to detail
  • Analytical and customer-oriented mindset
  • Proficient in English and Arabic
  • 1–3 years experience
  • Strong organizational skills
Skills
Creativity
Tags
Job location
ERP Support Specialist
Ticom
8 Vacancy - Work From Home
جدة, Makkah Almukarramah Area, Saudi Arabia
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